More Info
Business Internet Business Phone Residential Internet About Ptera Getting Started Support Ptera Family Wifi Service Area Our Technology Service Documents Portfolio Join the Team Account Portal Make a Payment Ptera.net Webmail

Call Ptera: 509.927.7837


ABOUT PTERA

 

Founded at the turn of the century out of a need to bring better than dialup internet to Liberty Lake, we have grown to become the largest regional internet service provider in the Inland Northwest. While our size has changed our core values have not. We believe the quality of our network is paramount and approach every decision from the vantage of “How would we want our provider to treat us?” This commitment to excellence is what has allowed us to compete over the last decade and a half as technology has shifted and competitors have come and gone. It’s also the reason we were recognized by Greater Spokane Inc. (Chamber of Commerce) with the 2015 Agora award for medium sized business of the year.

We live, work and play in this community so being an active member is important to us. That’s why we give back our time, donate services to a number of non-profit organizations and are involved in community events like Hoopfest and the Veteran’s Breakfast. We’re proud of the organization we have built and the relationships with our customers and partners.

Are we satellite internet? NO!
Check out the Our Technology page to learn more about our tech.

 

Our friends over at Greater Spokane Inc. (Chamber of Commerce) featured us in their 2016 marketing campaign.

WHAT OTHERS ARE SAYING ABOUT PTERA

  • Best internet around. Nice people and a great deal!

    - Camille I.

  • Let me start off by saying, thank you Ptera. After using other subpar internet providers for years, we made the switch to this company and have been completely happy since. Not only did the Ptera team ensure that we would receive a complete and excellent service, they also answered every question we had about how to make the best use of our internet package. Customer service is stellar, our internet package is comprehensive and the hi-speed internet we enjoy is the best in our area by a mile. We have no affiliation with them other than as a customer so believe me when I say, Ptera is the best!

    - Kendal Y.

  • Switched from Comcast business service to Ptera. With Comcast we had hidden fees, hidden contract fees and extremely poor customer service. With Ptera everything has been very simple and straightforward. no hidden fees, easy access if we ever need help, and a much better phone system. If your looking for new business service this is the place to start.

    - Joe P.

  • Installer was on time and professional. Got service up and running and set everything up much faster than expected. Internet is much better than my previous provider and it never goes down!

    - AngiesList User

  • Our home is in a very difficult location to get service. A friend recommended Ptera. They came out and did a site survey and came up with a plan. It works great. When we have had an issue technical support helps us figure it out. We had a billing issue and that was resolved promptly. Very nice folks to do business with.

    - MsPansy8

  • Been with this Co for over 3 years. I do Computer work as well. I have only had problems with [sic] they have TOLD me there was going to be issues. The staff is always willing to help, and very nice while doing it. 90% of the time when I have had to call them, I have found out that the issues is on my side. Due to an Upgrade with the OS or a firewall that was activated, The other 10% they accept the problem and get it fixed right away. I will NOT go with anyone else. Thank you.

    - Thomas L.

REQUEST A FREE SITE REVIEW

or call us: 509-927-7837

Fields marked with an * are required

What Ptera services are you interested in? (check all that apply)

Follow us:

© Copyright 2016 Ptera

Call Ptera:
509.927.7837