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FIBER INTERNET

Our new Fiber network will support fully symmetrical speeds of up to a Gigabit, with upload speeds matching the download speeds! The equipment upgrades at Ptera Headquarters are now complete – the last step to complete the upgrade is to replace the internet hardware at each house.  If you have any questions about our fiber plans, or if you just really want to be the first home in the Inland Northwest with a true gigabit connection, please call the office at 509-927-7837 to talk to an account specialist.

The benefits of internet services from Ptera

 
Our network has been built from the ground up to handle today’s heavy demands for streaming movies, shows and music. Therefore, even our entry level plan supports High Definition (HD) content. We know how important the internet is so if you’re having issues with your connection despite our industry leading reliability, we’ll have a live voice to help you at any time of any day.

Ptera offers the features you need:

  • Streaming speed connection
  • Watch HD Netflix, Youtube
  • Listen to Pandora, Spotify
  • 24/7/365 live support

Power Fiber

• Up to 50Mbps download
• Up to 50Mbps upload

$59/month

Performance Fiber

• Up to 100Mbps download
• Up to 100Mbps upload

$109/month

Premium Fiber

• Up to 500 Mbps download
• Up to 500 Mbps upload

$199/month

Gigabit Fiber

• Up to 1 Gbps download
• Up to 1 Gbps upload

$299/month

Are you ready for Ptera Internet?
GET STARTED

A one time set up fee is required at the time of installation. The cost is typically $125 but could be more depending on individual factors. For existing customers, an upgrade cost per home of $150 will help cover the cost of installation for the new gigabit media converter and POE injector.

 Plans quoted above may not be available in all areas.

All services are subject to our internet service agreement and terms of use found here.

WHAT OTHERS ARE SAYING ABOUT PTERA

  • Installer was on time and professional. Got service up and running and set everything up much faster than expected. Internet is much better than my previous provider and it never goes down!

    - AngiesList User

  • Let me start off by saying, thank you Ptera. After using other subpar internet providers for years, we made the switch to this company and have been completely happy since. Not only did the Ptera team ensure that we would receive a complete and excellent service, they also answered every question we had about how to make the best use of our internet package. Customer service is stellar, our internet package is comprehensive and the hi-speed internet we enjoy is the best in our area by a mile. We have no affiliation with them other than as a customer so believe me when I say, Ptera is the best!

    - Kendal Y.

  • Been with this Co for over 3 years. I do Computer work as well. I have only had problems with [sic] they have TOLD me there was going to be issues. The staff is always willing to help, and very nice while doing it. 90% of the time when I have had to call them, I have found out that the issues is on my side. Due to an Upgrade with the OS or a firewall that was activated, The other 10% they accept the problem and get it fixed right away. I will NOT go with anyone else. Thank you.

    - Thomas L.

  • Best internet around. Nice people and a great deal!

    - Camille I.

  • Our home is in a very difficult location to get service. A friend recommended Ptera. They came out and did a site survey and came up with a plan. It works great. When we have had an issue technical support helps us figure it out. We had a billing issue and that was resolved promptly. Very nice folks to do business with.

    - MsPansy8

  • Switched from Comcast business service to Ptera. With Comcast we had hidden fees, hidden contract fees and extremely poor customer service. With Ptera everything has been very simple and straightforward. no hidden fees, easy access if we ever need help, and a much better phone system. If your looking for new business service this is the place to start.

    - Joe P.

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Call Ptera:
509.927.7837