The best in the Northwest
Best Coverage
Our balance of Fiber and Wireless technologies mean we can get service to more people in more places.
Best Support
Communicating with our customers with professionalism and joy - this is the Ptera Way!
Best Value
Ptera helps you get the best speeds for the best price - every time!
Best of Spokane
Based out of Liberty Lake, we were named "Medium-Sized Business of the Year" by the Spokane Chamber of Commerce.
The bottom line is
Ptera has more ways to get you connected.
Whether you live in downtown Spokane or on the shores of Loon Lake, Cheney or Post Falls or anywhere in between, we’ve got tricks up our sleeve to help you get online. If our Fiber connections aren’t in your area yet, we’ll hook you up on our Fixed Wireless network. Or if that signal isn’t strong enough, our next-gen 5G connections can reach your home.
Frequently Asked Questions
Pansy, Stevens County
Our home is in a very difficult location to get service. Ptera came out and did a site survey and came up with a plan. It works great. When we have had an issue, technical support helps us figure it out. We had a billing issue and that was resolved promptly. Very nice folks to do business with.
Angie, Post Falls
Installer was on time and professional. Got service up and running and set everything up much faster than expected. Internet is much better than my previous provider and it never goes down!
Joe, Cheney
Switched from Comcast business service to Ptera. With Comcast we had hidden fees and extremely poor customer service. With Ptera, everything has been very simple and straightforward. no hidden fees, easy access if we ever need help, and a much better system. If your looking for new business service this is the place to start.
Cris, Kendall Yards
Customer service is stellar, our internet package is comprehensive and the hi-speed internet we enjoy is the best in our area by a mile.
What do other customers say about us?
Why is Ptera ranked highest in customer satisfaction among all area internet service providers? Because we do the right thing for our customers. Our 24/7 support means you’ll always have someone to help.